bgb99 believes gaming should always be fun. That's why we've built a full set of responsible gaming tools directly into your account — so you can set your own limits, take a break whenever you need, or step away completely. No questions asked, no delays.
18+ only. Gambling can be addictive. Please play responsibly.
Support available for responsible gaming queries
Built-in tools to help you stay in control
Fees or penalties for using any responsible gaming tool
Strict age verification on every bgb99 account
Responsible gaming isn't a checkbox for bgb99 — it's built into how the platform works. Here's what that looks like in practice for players in Bangladesh.
Every bgb99 player can set their own deposit, loss, and session time limits directly from their account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling period — decreasing one is instant.
bgb99 verifies the age of every player before their first withdrawal. Players who cannot confirm they are 18 or older will have their account suspended and funds returned. bgb99 takes underage gambling seriously and acts on any report immediately.
bgb99 sends automatic session reminders when you've been playing for an extended period. You can set your own reminder interval in your account settings. These reminders are designed to keep you aware of how long you've been playing without interrupting your session.
If you feel you need a longer break, bgb99's self-exclusion tool lets you lock your account for a set period — from 30 days up to permanent exclusion. During self-exclusion, you will not receive any promotional communications from bgb99 and cannot reopen your account early.
bgb99's reality check feature shows you a clear summary of your session — how long you've been playing, how much you've wagered, and your net result. This information is shown at intervals you choose, helping you make informed decisions about whether to continue playing.
If you're worried about your own gaming habits or those of someone you know, bgb99 support is available around the clock via live chat. Our support team is trained to handle responsible gaming conversations with care, confidentiality, and without judgment.
All responsible gaming tools are free, instant to activate, and available directly inside your bgb99 account. No need to contact support to use them.
Set a maximum deposit amount per day, week, or month. Once your limit is reached, bgb99 will not process any further deposits until the period resets. You can lower your limit at any time — increases take 24 hours to apply, giving you time to reconsider.
Set a maximum amount you're comfortable losing over a given period. When your loss limit is reached, bgb99 will prevent further wagers until the period resets. This tool is one of the most effective ways to keep your gaming within a budget you're happy with.
Decide in advance how long you want to play in a single session. When your session time limit is reached, bgb99 will log you out automatically. You can set a daily session limit so that even if you log back in, your total daily play time stays within your chosen boundary.
Need a short break without fully closing your account? A cooling-off period lets you pause your bgb99 account for 24 hours, 7 days, or 30 days. During this time you cannot log in, deposit, or place wagers. Your account and balance are preserved and waiting when you return.
Self-exclusion is for players who feel they need a longer or permanent break from bgb99. You can self-exclude for 6 months, 1 year, 5 years, or permanently. bgb99 will close your account, return your balance, and remove you from all marketing lists immediately upon request.
The reality check tool shows you a pop-up summary at regular intervals during your session — your total time played, total wagered, and net win or loss. You choose the interval: every 15, 30, or 60 minutes. It's a simple nudge to help you stay aware of your gaming activity.
How to access these tools: Log in to your bgb99 account, go to Account Settings, and select the Responsible Gaming tab. All tools are listed there and can be activated in seconds. If you need help, bgb99 live chat support can walk you through the process.
Setting limits on bgb99 takes less than two minutes. Here's exactly how to do it. You don't need to contact support — everything is self-service inside your account.
Tip: bgb99 recommends setting your deposit and loss limits when you first register your account — before you start playing. It's much easier to stick to a budget you set in advance than to try to set one mid-session.
Visit bgb99.com or open the bgb99 app and log in with your registered mobile number and password. If you haven't registered yet, creating a bgb99 account takes under two minutes.
Tap or click your profile icon in the top right corner of the bgb99 platform. Select "Account Settings" from the dropdown menu that appears.
Inside Account Settings, find the "Responsible Gaming" tab. All available tools — deposit limits, loss limits, session limits, cooling-off, self-exclusion, and reality check — are listed here in one place.
Select the tool you want to use, enter your preferred limit or duration, and confirm. Limits that restrict your activity take effect immediately. Limits that increase your activity have a 24-hour delay built in.
bgb99 will send a confirmation to your registered mobile number or email. Your limit is now active. You can review your active limits at any time from the same Responsible Gaming tab in your account settings.
Most people who play on bgb99 enjoy it as a form of entertainment without any problems. But for some players, gambling can become difficult to control. Knowing the warning signs early makes it much easier to get back on track.
If you recognise any of the signs below in yourself or someone you know, bgb99 encourages you to use the responsible gaming tools in your account or reach out to bgb99 support for a confidential conversation.
Recognising a problem early is a sign of strength, not weakness. bgb99 support will never judge you for reaching out. Contact us at [email protected] or via live chat.
Answer these six questions honestly. There are no right or wrong answers — this is just a tool to help you reflect on your gaming habits on bgb99.
1. Do you ever feel guilty or ashamed after playing on bgb99?
2. Have you ever deposited more than you planned to when you started a session?
3. Do you think about gaming on bgb99 when you're doing other things?
4. Have you ever borrowed money or sold something to fund your bgb99 account?
5. Has anyone close to you expressed concern about your gaming habits?
6. Do you feel that gaming on bgb99 is still primarily fun and entertainment for you?
If any of your answers gave you pause, that's worth paying attention to. bgb99 encourages you to set limits in your account settings or contact bgb99 support for a confidential chat. There's no judgment here — just support.
bgb99 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Responsible gaming is not an afterthought at bgb99 — it is a core part of how the platform is designed and operated. This policy sets out bgb99's approach to responsible gaming, the tools available to players, and the steps bgb99 takes to protect vulnerable players.
Gaming on bgb99 is intended to be a form of entertainment. Like any form of entertainment, it works best when it's done within limits that feel comfortable to you. bgb99 provides a range of tools to help you set those limits yourself — and the platform enforces them automatically so you don't have to rely on willpower alone. Whether you want to cap your weekly deposit, limit your daily session time, or take a complete break, bgb99 makes it straightforward.
One of the most important principles of responsible gaming is understanding what gaming is and what it isn't. Gaming on bgb99 — whether you're playing Wild Bounty Showdown, Dragon Gate, Mines Gold, or any other title — is a form of paid entertainment. The house always has a mathematical edge over time, which means gaming should never be treated as a reliable source of income or a way to solve financial problems.
bgb99 encourages every player to set a gaming budget before they start — an amount they are genuinely comfortable spending on entertainment, the same way you might budget for a meal out or a cinema ticket. If you win, that's a bonus. If you lose, you've spent your entertainment budget and it's time to stop. This mindset is the foundation of responsible gaming on bgb99.
bgb99 operates a strict 18+ policy. Every player must confirm they are 18 or older when registering, and bgb99 may request identity documents to verify this at any time. Players who cannot verify their age will have their account suspended and any deposited funds returned. bgb99 also encourages parents and guardians to use device-level parental controls to prevent minors from accessing gaming platforms.
If you believe a minor has registered a bgb99 account, please contact bgb99 support immediately at [email protected]. bgb99 will investigate and act on all such reports as a priority.
bgb99 uses automated monitoring to identify patterns of play that may indicate a player is experiencing difficulties. These patterns include sudden large increases in deposit amounts, extended unbroken sessions, rapid repeated deposits following losses, and other behaviours associated with problem gambling. When these patterns are detected, bgb99 may proactively reach out to the player to check in and offer responsible gaming tools.
bgb99 will never use this monitoring data to target players with promotional offers. If bgb99 identifies a player who may be experiencing difficulties, the response is always to offer support — not to encourage further play.
Responsible gaming is a shared effort between bgb99 and its players. bgb99 provides the tools and the support — but you know your own situation best. bgb99 asks every player to be honest with themselves about their gaming habits, to use the available tools proactively rather than reactively, and to reach out for support if they feel things are getting out of hand.
Remember: setting a deposit limit, taking a cooling-off period, or requesting self-exclusion are all signs of a responsible player who is in control of their gaming. bgb99 respects and supports every player who uses these tools — there is no stigma attached to using them, and bgb99 support will never make you feel otherwise.
Need to talk? bgb99 support is available 24/7 via live chat on the bgb99 platform, or by email at [email protected]. All responsible gaming conversations are handled with complete confidentiality.
Register your bgb99 account today, set your limits before your first deposit, and enjoy the full bgb99 game library knowing you're in control.
18+ only. Please gamble responsibly. Responsible Gaming tools available in your account.