Data & Privacy

bgb99 Privacy Policy
Your Data, Handled with Care

bgb99 takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have as a player in Bangladesh. No jargon, no small print surprises.

Six Ways bgb99 Protects Your Privacy

Before you read the full policy, here's what every bgb99 player in Bangladesh should know about how their data is handled.

SSL Encryption on Every Connection

Every connection to bgb99 — whether you're logging in, making a deposit, or playing a game — is protected by SSL encryption. Your data is never transmitted in plain text. bgb99 uses the same encryption standard as major banks operating in Bangladesh.

Your Data Is Never Sold

bgb99 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. The data you provide when registering your bgb99 account is used only to operate your account, process transactions, and provide support — nothing else.

You Control Your Data

bgb99 gives you full control over your personal data. You can request a copy of everything bgb99 holds about you, ask for corrections, or request deletion — all by contacting bgb99 support. Requests are handled within 30 days in line with standard data protection practice.

Minimal Data Collection

bgb99 only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We don't collect data for the sake of it. If a piece of information isn't needed to provide you with a better bgb99 experience, we don't ask for it.

Transparent Cookie Use

bgb99 uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We don't use cookies to track you across other websites. You can manage cookie preferences through your browser settings at any time.

Breach Notification

In the unlikely event of a data security incident affecting your bgb99 account, bgb99 will notify affected players promptly via their registered contact details. bgb99 maintains an incident response plan and conducts regular security reviews to minimise the risk of any breach occurring.

Last Updated: January 2025

01 Introduction

This Privacy Policy explains how bgb99 collects, uses, stores, and protects the personal data of players who register and use the bgb99 platform, including the website at bgb99.com and the bgb99 mobile application. By creating a bgb99 account, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here.

bgb99 is committed to handling your personal data responsibly. We collect only what we need, use it only for the purposes described in this policy, and never sell it to third parties. This policy applies to all players accessing bgb99 from Bangladesh and any other jurisdiction where the platform is available.

Note: This Privacy Policy should be read alongside the bgb99 Terms and Conditions. Together, these documents form the full agreement between you and bgb99 regarding your use of the platform.

02 Data We Collect

bgb99 collects personal data in two ways: data you provide directly when registering or using the platform, and data collected automatically as you interact with bgb99. The table below summarises the categories of data bgb99 collects and the reason for collecting each category.

Data Category Examples Why We Collect It
Identity Data Full name, date of birth, national ID number Account registration and age/identity verification
Contact Data Mobile number, email address Account communication, support, and security alerts
Financial Data bKash/Nagad/Rocket number, bank account details Processing deposits and withdrawals
Transaction Data Deposit history, withdrawal history, game wagers Account management, fraud prevention, compliance
Technical Data IP address, device type, browser, operating system Platform security, fraud detection, performance
Usage Data Pages visited, games played, session duration Platform improvement and responsible gaming monitoring
Communication Data Support chat logs, email correspondence Customer support quality and dispute resolution

bgb99 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law and with your explicit consent.

03 How We Use Your Data

bgb99 uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

  • Account management: To create, maintain, and secure your bgb99 account, including verifying your identity and age before your first withdrawal.
  • Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to maintain accurate transaction records.
  • Customer support: To respond to your queries, resolve disputes, and improve the quality of bgb99 support services.
  • Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the bgb99 platform.
  • Legal compliance: To comply with applicable laws and regulations, including anti-money laundering obligations and age verification requirements.
  • Platform improvement: To analyse how players use bgb99 and make improvements to the platform, game library, and user experience.
  • Responsible gaming: To monitor gaming patterns and identify players who may benefit from responsible gaming tools or support.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional communications about bgb99 offers.

Marketing communications: bgb99 will only send you promotional emails or messages if you have opted in during registration or through your account settings. You can opt out at any time by updating your communication preferences in your bgb99 account.

04 Data Sharing

bgb99 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment providers: bgb99 shares the minimum necessary financial data with bKash, Nagad, Rocket, and banking partners to process your transactions. These providers are bound by their own privacy obligations.
  • Identity verification services: bgb99 may share identity data with third-party verification providers to confirm your age and identity as required by our compliance obligations.
  • Game providers: Game providers whose titles appear on bgb99 may receive anonymised technical data (such as session data) to support game performance. They do not receive your personal identity or financial data.
  • Legal authorities: bgb99 will disclose personal data to law enforcement or regulatory authorities where required to do so by applicable law, court order, or to protect the rights and safety of bgb99 players and staff.
  • Business transfers: In the event of a merger, acquisition, or sale of bgb99 assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer via your registered contact details.

bgb99 will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. If you receive unsolicited marketing claiming to be from bgb99, treat it as fraudulent and report it to [email protected].

05 Cookies and Tracking

bgb99 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with bgb99. Cookies are small text files stored on your device when you visit bgb99.com or use the bgb99 app.

bgb99 uses the following types of cookies:

  • Essential cookies: Required for the bgb99 platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies without stopping use of bgb99.
  • Functional cookies: Remember your preferences such as language settings and display options, so you don't have to reset them every time you visit bgb99.
  • Analytics cookies: Help bgb99 understand which pages and games are most popular, how long players spend on the platform, and where technical issues occur. This data is aggregated and anonymised.

bgb99 does not use advertising cookies or cross-site tracking cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to use certain bgb99 features.

06 Data Retention

bgb99 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our compliance obligations. The general retention periods bgb99 applies are as follows:

  • Account and identity data: Retained for the duration of your bgb99 account plus a minimum of 5 years after account closure, in line with standard anti-money laundering record-keeping requirements.
  • Transaction data: Retained for a minimum of 5 years from the date of each transaction.
  • Support communications: Retained for 2 years from the date of the last communication, or longer if the communication relates to an unresolved dispute.
  • Technical and usage data: Retained for up to 12 months from collection, after which it is anonymised or deleted.

When your data is no longer required, bgb99 will securely delete or anonymise it. If you request deletion of your data before the end of the applicable retention period, bgb99 will delete what it legally can and explain any data that must be retained and why.

07 Data Security

bgb99 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption on all data transmitted between your device and bgb99 servers.
  • Encrypted storage of sensitive data including financial information and identity documents.
  • Access controls ensuring that only authorised bgb99 staff can access personal data, and only to the extent required for their role.
  • Regular security audits and penetration testing of the bgb99 platform.
  • Two-factor authentication available for all bgb99 player accounts.
  • Automated fraud detection systems monitoring all account activity in real time.

While bgb99 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your bgb99 account and never share your login credentials with anyone.

08 Your Privacy Rights

As a bgb99 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact bgb99 support at [email protected]. bgb99 will respond to all data rights requests within 30 days.

Right of Access

Request a copy of all personal data bgb99 holds about you, including account data, transaction history, and communication records.

Right to Rectification

Request correction of any inaccurate or incomplete personal data bgb99 holds about you. Some corrections may require identity verification.

Right to Erasure

Request deletion of your personal data. bgb99 will delete what it legally can, subject to retention obligations under applicable law.

Right to Restrict Processing

Request that bgb99 limits how it uses your data while a dispute or correction request is being resolved.

Right to Data Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

Object to bgb99 processing your data for direct marketing purposes. You can also opt out of marketing communications directly in your account settings.

09 Children's Privacy

bgb99 is strictly an adult platform. The bgb99 platform is not intended for, and does not knowingly collect personal data from, anyone under the age of 18. All players are required to confirm their age during registration, and bgb99 may request identity documents to verify this at any time.

If bgb99 becomes aware that personal data has been collected from a person under the age of 18, that account will be suspended immediately, all associated data will be deleted, and any funds deposited will be returned to the payment source after verification.

If you believe a minor has registered a bgb99 account, please contact bgb99 support immediately at [email protected]. bgb99 will investigate and act promptly.

10 Changes to This Privacy Policy

bgb99 may update this Privacy Policy from time to time to reflect changes in how we handle data, changes in applicable law, or improvements to the bgb99 platform. When material changes are made, bgb99 will notify registered players via their registered email address or via a notice displayed on the bgb99 platform.

The updated Privacy Policy will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically. Continued use of bgb99 after changes are published constitutes your acceptance of the updated Privacy Policy.

If you have concerns about any changes to this Privacy Policy, contact bgb99 support before continuing to use the platform. If you do not agree with the updated policy, you may request account closure and deletion of your data as described in Section 8.

11 Contact bgb99 About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bgb99 handles your personal data, please get in touch with the bgb99 support team. We take all privacy queries seriously and aim to respond within 30 days.

  • Email: [email protected]
  • Live Chat: Available 24/7 directly within the bgb99 platform — click the chat icon on any page.

For related policies, visit the Terms and Conditions page or the Responsible Gaming page. For general questions about bgb99, visit the FAQ page.

bgb99 support is available around the clock. Live chat queries are answered within minutes. Email queries are responded to within 24 hours. The bgb99 team is based in the same time zone as players in Bangladesh.

Your Privacy Is Protected — Start Playing on bgb99

Register your free bgb99 account today. Deposit via bKash or Nagad, claim your welcome bonus, and enjoy a game library built for players in Bangladesh — with your data handled responsibly every step of the way.

18+ only. Please gamble responsibly. Responsible Gaming tools available here.